How can we help today?
We answer every question personally. No support chatbots: if you write, a real team member responds in less than 24 business hours.
Install & first run
- macOS and Windows downloads at /download
- Installer does not require admin permissions
- First login takes you to Shopify's official authorization
Connect Shopify (authenticated MCP)
MercaderIA uses Shopify's official MCP connector. One authorization, like any Shopify App Store app. No API keys to generate, no tokens to copy.
Common issues
- macOS won't open: right click → Open, once
- Won't connect to Shopify: check your account has admin permissions
- Lost license: we resend to your purchase email
Direct contact
Write to soporte@mercaderia.co or via /contact. Reply within 24 business hours.
Try MercaderIA today
Lifetime license with a 14-day guarantee.